Due to security reasons, please be sure that an authorized adult will be at the shipping address given to sign for your package within the estimated arrival period. 

If no one is home to receive the package, your local carrier driver may leave the item at your doorstep area or the driver may hold onto the package for a second delivery attempt. If you know in advance that you will not be home to personally receive the package, you may leave a signed note for the carrier driver to make alternative arrangements.

If your order is being delivered to an office building, apartment complex or similar facility, or to a public institution such as a hotel, hospital, school, etc., the carrier may accept the signatures of mailroom employees, receptionists, and similar administrative personnel upon delivery. Upon signature or acceptance by such personnel, we shall be deemed to have fulfilled our entire delivery obligation for your order.

Change Shipping Information:
We are unable to change ship to address or any shipping information after orders that have been processed and shipped.

For orders that have been shipped and need shipping information changed, an additional $10.00 charge and a subsequent re-shipping charge will be applied to all orders requiring re-shipping due to incorrect address at the time of purchase.

Free Shipping Policy:
Free ground shipping, on orders that meet requirements, will be paid by us. However, if an item is returned those charges will be deducted from the total invoice of the returned order.